FAQ's

Frequently Asked Questions

Q: How long does shipping take?
Orders are typically processed within 1–2 business days. Once shipped, delivery takes about 5–8 business days, depending on your location. You’ll receive a tracking number via email once your order is on the way.

We use the following shipping carriers:

USPS
UPS

Q: How much is shipping?
Shipping is free on all orders over $100.
Orders under $100 will be charged a flat $8.00 shipping fee at checkout.

Q: What is your refund policy?
Refunds are available under the following conditions:

Defective or Not as Described Products: Eligible for a refund within 30 days of purchase.
Buyer’s Remorse: Eligible for a refund within 30 days of purchase.

Refund and exchange requests are processed within 10 business days.

Refunds are credited to the original payment method.
Exchanges are arranged based on product availability.

To begin a return or refund request, please contact us with your order number and reason for the request.

Q: Do you accept returns or exchanges?
All sales are final, unless an item arrives damaged or defective. If there's an issue with your order, contact us within 48 hours of delivery, and we’ll assist you promptly.

Q: What if I received the wrong or a damaged item?
If you receive the wrong item or it arrives damaged, contact us within 48 hours of delivery. Be sure to include your order number and clear photos of the product so we can resolve it quickly.

Q: Are your products authentic?
Yes — all items sold by Barber Everything are 100% authentic, brand new, and sourced from trusted distributors.

Q: How can I reach you?
Customer Service Hours:
Monday to Friday, 10:00 a.m. – 4:00 p.m. (EST)

📞 Phone / WhatsApp (preferred for faster response): +1 (929) 486-2101
📧 Email: contact@barbereverything.com

HOW SECURE IS MY PERSONAL INFORMATION?

The Our Store adheres to highest industry standards to protect your personal information when you checkout and purchase from our online store.

Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.